How Telemarketing Strategies Can Improve Your Brand Reputation
Posted: Sat Jan 25, 2025 7:08 am
But parallels were immediately drawn between this email campaign and the Boston Marathon bombings in Not good.How to apologize after an email marketing mistakeYou can’t always prevent mistakes, but you can control how you respond. When the mistake happens, you might want to shift the blame, run away and hide, or carry on with your day in denial. But the best thing to do is acknowledge the mistake, take full responsibility and make it right. But first, are there instances where you don’t need to apologize?Absolutely! Sometimes, the mistake is so small or resolvable that it doesn’t require an apology email.
This is up to your discretion, but some examples are:Typos: Unless they’re offensive or insensitive (like that ‘joint’ error we saw earlier), typos aren’t generally a big deal, so it’s rarely worth drawing bolivia phone number library people’s attention to themBroken links: With MailerLite, you can change the link in your dashboard. People who click on the link after the change won’t know it was broken.Wrong promo codes: This is easily fixable—just change your official promo code to the one you included in your email, so your customers can use it anywayDouble-sent emails: Normally, there’s no need to highlight this by sending yet another email to apologize for it But if you do need to send a follow-up correction email, then we’ve got you! Apologizing or explaining what happened is never easy, but we’ve identified techniques that will help you get back on track, plus a couple of apology email examples.
Adopt the right tone in your subject linePeople should be able to recognize your apology email straight from the subject line. That way, they’ll know that you want to make amends and open the email. How your subject line sounds will depend on your brand voice, and what the email marketing mistake was. A subject line for an offensive email mistake will sound very different to one that’s more lighthearted! So here are a couple of ideas we’ve cooked up for inspiration.Formal apology email subject lines We appreciate your understandingAmendment to our previous emailLet’s resolve this for youCORRECTION: [insert original subject line]Personal apology email subject lines {$name}, we made a mistake.
This is up to your discretion, but some examples are:Typos: Unless they’re offensive or insensitive (like that ‘joint’ error we saw earlier), typos aren’t generally a big deal, so it’s rarely worth drawing bolivia phone number library people’s attention to themBroken links: With MailerLite, you can change the link in your dashboard. People who click on the link after the change won’t know it was broken.Wrong promo codes: This is easily fixable—just change your official promo code to the one you included in your email, so your customers can use it anywayDouble-sent emails: Normally, there’s no need to highlight this by sending yet another email to apologize for it But if you do need to send a follow-up correction email, then we’ve got you! Apologizing or explaining what happened is never easy, but we’ve identified techniques that will help you get back on track, plus a couple of apology email examples.
Adopt the right tone in your subject linePeople should be able to recognize your apology email straight from the subject line. That way, they’ll know that you want to make amends and open the email. How your subject line sounds will depend on your brand voice, and what the email marketing mistake was. A subject line for an offensive email mistake will sound very different to one that’s more lighthearted! So here are a couple of ideas we’ve cooked up for inspiration.Formal apology email subject lines We appreciate your understandingAmendment to our previous emailLet’s resolve this for youCORRECTION: [insert original subject line]Personal apology email subject lines {$name}, we made a mistake.