Outsource part of the service

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There is also the possibility that the workload is too great for a limited team. In this case, it is not a shame to accept that there is no way to absorb all the demand. After all, it is better to divide the work than to take on everything without having the conditions to do so, right?

The interesting part is that outsourcing is always a possibility . For companies malaysia phone number list deal with high volumes of defaulting customers and need to maintain high conversion rates, home-based collection is also an alternative.

This is a type of teleworking that is already included in the new labor laws. Therefore, it is a quick, effective solution that is fully aligned with good professional practices, which is an advantage in terms of motivation.

Large organizations use remote collection professionals and, in general, have had good results by decentralizing their actions to minimize defaults. Consider this possibility in your company as well.