Negotiation skills will help you turn around a situation where you are sure you deserve something, and you will be able to get it!
Whether you are looking for a better job, requesting a raise, fusion database discussing a contract quote for a product or service you offer, buying a car or even a bag of candy, you will need to negotiate to reach an agreement between both parties.
Indeed, this is the turning point where those who have a high level and are good negotiators will be able to develop incredible sales strategies of great scope and effectiveness.
You already know the saying: “ Don’t stand still, you are not a tree ”; to this we will add: “ And negotiate effectively in your favor! ” In this content we will explain how to improve your skills to be an efficient negotiator.
Keep reading!
Negotiation Skills: What Are They?
Why should anyone develop their negotiation skills?
5 tips to develop your negotiation skills
2 practical examples of negotiation skills
Conclusion
Negotiation Skills: What Are They?
Before we begin, we must first clarify a key question: What is negotiation? We all have a brief notion of what it is, but let's give it a technical twist.
Let's define it as a process by which two or more people (or groups) solve a problem or reach a better result through compromise. It is a way to avoid arguments and reach an agreement that both parties are satisfied with.
One thing is essential: No one can be harmed by a negotiation! Everyone must be given what they deserve depending on the arguments that have been put forward in this process and the agreement reached.
It can be used by a variety of groups in multiple situations, for example, between people in a market seeking to get the best price on an item, between new companies seeking to merge organizations through trade negotiations, or between governments wanting to reach a peace agreement.
In our daily lives, we may find ourselves working on salary or sales negotiations. Strategies of this type are also a great tool for managing and resolving conflicts, even in our personal lives.
What are negotiation skills for sure?
Negotiation skills are qualities that enable two or more parties to reach a compromise.
These are often soft skills — such as:
communication;
persuasion;
planning;
strategy development;
cooperation.
Understanding these skills is the first step to becoming a stronger negotiator, and they will also help you strengthen other stages of business such as marketing .
That is to say, you will be able to reach agreements where the balance tips more in your favor or, in any case, that achieve the balance that you were seeking in your planning.
The key is to achieve the objective you set and not that of the other party, without anyone being harmed.
Why should anyone develop their negotiation skills?
Negotiation is the pursuit of two or more parties with different needs and objectives discussing a problem to find a mutually acceptable solution.
In the business world, negotiation skills are important both in informal everyday interactions and in formal transactions, such as those involving sales, leases, services, and other legal contracts.
Good negotiations contribute significantly to business success, as they:
build better personal or work relationships;
They offer long-lasting, quality solutions, rather than poor short-term solutions that do not meet the needs of either party;
help to avoid future problems and conflicts.
Negotiating requires give and take. You should try to create a polite and constructive interaction that is beneficial to both parties.
Ideally, it is presumed to be successful when you can make concessions that mean little to you, while giving the other party something that means a lot to them.
The approach should foster goodwill, regardless of differences in the parties' interests. A good negotiation leaves each party satisfied and ready to do business with each other again.
5 tips to develop your negotiation skills
By considering these 5 tips ahead of time, you'll be prepared to use your negotiation skills to their full potential.
1. Do your research
Before entering into a negotiation, assess all parties and consider their goals. For example, if you're nearing the end of the hiring process, you may be preparing to discuss salary amounts.
The employer will likely want to hire someone who can complete the required job duties for a competitive salary.
So you will need to calculate a fair amount so that you can offer your experience and knowledge.
It can also be helpful to research the person you are negotiating with to gain an understanding of the negotiator's limitations ahead of time.
Do they have the ability to give you what you want? Sometimes, the person you're engaging in conversation with won't be able to meet your demands. Understanding these limitations can help you craft a more effective strategy.
2. Know your priorities
Negotiations often require compromise from each party. Determine what is most important and what you are willing to settle for instead.
Setting your priorities ahead of time will help you evaluate what you refuse to give up, as well as where you are willing to compromise.
Here is the dilemma!
3. Consider the counterparty's opposition
Consider the likely opposition to your negotiations.
Spoiler alert: This will happen most of the time!
Do you think the manager will oppose a salary increase due to declining sales?
Will you be denied a higher starting salary for a position because your salary proposal is above the average range?
Write down all the possible objections and then gather information that you can use to strengthen your argument in each case.
4. Learn when to walk away
One of the most difficult parts of negotiating can be knowing when to walk away from a deal.
It is important to enter into every negotiation recognizing that you may not agree.
Once you realize that no further compromises can be made and that one or neither party is willing to accept the terms, it's probably time to walk away.
5. Keep your timeline in mind
A timeline can significantly impact your position of power in the negotiation process. For example, if one or both parties rush into a decision, one or the other may give in too much and regret their actions.
Another possible situation is that if you are trying to get a new job quickly, you may accept a position with a lower salary than you deserve, or you may compromise too much on benefits. In this case, you may feel dissatisfied with the decision in the medium and even short term.
The same rule can apply over a longer period of time. If a company is considering partnering with a vendor, but does not yet need its services, the vendor may have a harder time convincing the company to comply with its terms.
The organization can push harder for discounted rates and more value because if the supplier doesn't agree, it still has time to find another solution.
2 practical examples of negotiation skills
Workflow is constantly changing, but negotiation remains unchanged over time. Keep in mind that changing business practices can present new challenges for all types of departments and workers, including marketing , sales, human resources, and other professionals.
In addition to learning negotiation skills, you also need to know how to adjust them to a specific situation.
First scenario: Virtual negotiation
Today, most meetings are conducted entirely by phone or online, and some negotiations may even occur via email.
These communication methods can inhibit our ability to read non-verbal cues, so we suggest interacting via video chat.
By following the negotiation tips we have detailed in this content, you will be able to develop your career, obtain a higher salary and satisfy critical business needs in a “timeless” timeline, that is, no matter when you use them, whether in a traditional or digital method, you will be successful.
Continuous practice is key to improving your negotiation skills.
Second scenario: employee-employer negotiations
Throughout our careers, we must occasionally negotiate with our employer or supervisor.
Even if we are satisfied with the job we do, at some point we will realize that we deserve a raise, need a change in the work process, or want to take additional vacation. Typical employee-employer negotiations include:
improve the salary offer after being selected for a new job;
negotiate a leave of absence or the timing of a vacation;
modify the terms of separation with an employer;
set a more flexible working schedule;
forge a union contract;
negotiating a consulting or freelance services contract.
Conclusion
Negotiation skills are the art of making changes that, although they involve modifying routines and work ecosystems, are often good and we should continue to seek them out to achieve an improvement with respect to the current situation.
Want more information like this? We invite you to read about what “ Uncle Bernie ” is, a pattern of behavior of people who resist change and that can hinder your sales.
Don't know how to develop negotiation skills? Learn now!
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