What does Global CS offer?

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To support and guide our clients to success, we have some strategies, such as:

Onboarding new customers
It is a welcoming process in which our consumers get to know our company armenia phone number list visit our facilities. In addition, we monitor new customers for three months with the aim of making them more aligned with our processes.

Satisfaction survey
We also periodically conduct satisfaction surveys to understand how our customers are receiving the services and if there is anything that needs improvement.

Support
We have a team of specialists to help consumers with any problems or questions. Our support is available 24 hours a day, via telephone, Skype and email.

Trainings
We offer specialized training on our tools on the Global Customer Portal.

Reports
If necessary, our team also supports the customization of reports and dashboards.

Supports II
We offer suggestions for new actions so that the client can achieve their results more efficiently.

Team
We have a feedback process in which both actions and workflows are renewed.

Analytics
One of the biggest technological trends , we have a data analysis system that helps us evaluate the performance of each of our users.