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Understand the impacts of LGPD on debt collection

Posted: Wed Jan 22, 2025 8:43 am
by bitheerani319
Do you have questions about the relationship between LGPD and debt collection? With the creation of the General Data Protection Law, many companies needed to adjust their operations, especially those in areas involving the handling of sensitive data.

Debt collection involves the use of personal information from customers argentina phone number list debtors. Therefore, it is necessary to adapt to new regulations to ensure compliance with the law. In this article, we will show you how the LGPD affects debt collection practices. Find out how to protect your company and adapt to the new data protection rules below.

What is the LGPD and how does it affect debt collection?
The General Data Protection Law (LGPD) was created to guarantee the privacy and protection of personal data of Brazilian citizens. It defines clear guidelines on how data should be collected, stored, processed and shared , ensuring that information is used in a transparent and secure manner.

It requires that any company that processes personal data (such as name, CPF, address and financial information) create measures that guarantee the security of this data, have authorization to use it and inform the holders about the purpose of this use.

Direct impacts of LGPD on debt collection
To understand how the LGPD impacts the debt collection sector, it is necessary to understand the various ways in which data is collected, stored and used. The law determines the following restrictions:

Data Collection : Collection companies need to justify the reason for collecting personal data, such as the consent of the data subject or the execution of a contract.
Data Storage and Use: Data collected must be stored securely and accessed only by authorized persons.
Information Sharing: If the collection agency shares debtor information with third parties, such as attorneys or third-party collection agencies, this data transfer must also comply with the law.
Data Subject Rights: Debtors have the right to demand information about how their data is being used, demand the correction of incorrect data or even request the deletion of their information.
Want to better understand how to align your billing practices with the LGPD? See the necessary adjustments in the next topic.

What are the main adjustments that collection companies need to make with the LGPD?
Compliance with the LGPD in the debt collection sector requires careful changes in the way personal data is handled. Companies that collect debts need to review their internal processes and choose measures that ensure legal compliance.