Set up manual triggers and automation for agent actions

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#4. ELEX WordPress HelpDesk & Customer Ticketing System
It's easy to create a custom WordPress support system with ELEX. This powerful plugin gives you control over your support platform, allowing you to add as many agents as you want. And the same goes for the number of tickets you deal with.

There is no limit to the number of tickets your clients iceland phone number list can submit via WSDesk - ELEX WordPress helpdesk. Explore multiple options for organizing your tickets, including assigning agents and establishing ticket status (marking "pending," "pending," or "resolved," etc.). And unlike other solutions, WSDesk stores all customer and support data on your site, putting you in full control of your data.

Main features

Email alerts
Automatic ticket closure after inactivity
Unlimited support for agents and maps
Custom ticket views
Turn unread emails into tickets using IMAP or Google OAuth
Defineprepared answersfor common queries
Generate and analyze custom agent reports
Backup existing tickets to XMLs
Prices:

The price for one seat is $89, up to five seats is $129, and up to 25 seats costs $249.