Treat your customers the way you would like to be treated.
This is the most important rule to follow in order to attract customers. You would probably not like it if you were poorly served, forced to wait too long, and especially deceived. Every person wants to feel a good attitude towards themselves, which is expressed in meeting delivery deadlines, timely preparation of the order, etc. The more often you put yourself in the customer's place, the better you will understand them.
Balancing the interests of business and the client
This principle helps to work linkedin database with dissatisfied customers. If you were in such a situation, you would probably want someone to listen to you carefully and try to help. You are unlikely to want to talk to an incompetent specialist who is trying to close the issue as quickly as possible and go about his business. And no one is likely to like it if a company simply sends him an email describing its warranty policy. Anyone will be upset if, in response to an appeal, the company suggests that he send the product for repair himself.
Remember that good clients are often the most demanding customers. In some cases, they expect more than they actually need. So you may not be able to resolve the conflict even if you put yourself in the customer’s shoes. However, if you do follow this rule, the probability of success will increase. And, of course, you should always keep the promises you make to your audience.
Customers don't care about your problems
Unfortunately, consumers are not very concerned about the fact that the manager needs to pay a mortgage, make a certain number of transactions, beat colleagues, etc. In addition, customers do not care why you violated the delivery deadlines. The same applies to views on life, personal preferences, etc. The most important thing for the client is the solution to his problem. By and large, people come to your company only because you can satisfy their need.
Try to focus on the wishes of your audience. Observe all the interests of clients. Provide them with exactly the information they want to receive. Ask customers pre-prepared probing questions.
Carefully analyze customer responses. Based on the information received, draw a conclusion about how you can solve the person's problem.