How to choose a messenger for a chatbot?
Posted: Mon Jan 20, 2025 7:18 am
Today, it is difficult to find a person who does not use any messenger. The world has been captured by Viber, Telegram, WhatsApp. And that is why in 2019, chat bots in messengers are at the peak of popularity. Read on if you have not yet decided on this means of communication with clients.
Classification of chatbots
First, you need to choose a suitable chatbot if you haven’t already. Here are 6 options that will help make your business more profitable.
Online store
Performs the function of an autonomous sales manager, advantages of using our skype database working around the clock without sick leave and vacations. For simple communication with the user, you will have to think through all the questions of buyers and program answers to them, and for sales - additionally connect the payment system and connection with a real consultant. This way you will be able to cover more target clients and increase profits.
Aggregator
This bot helps to choose services from a variety of categories. It informs users about upcoming events, concerts, exhibitions and other events.
Personal
Similar to a business card website, as it tells users about your company, offers, shows a portfolio and leaves contacts for communication. This chatbot is suitable for private consultants, coaches, individual entrepreneurs and freelancers.
Informer
A bot that answers questions on highly specialized topics. It can be used in medical, educational and other social sectors. For example, a bot has already been created that diagnoses symptoms and recommends medication.
Target
Communicates with a specific group of people participating in an event or interested in a single topic. A great option for symposiums, conferences, and other similar events. Participants receive reminders of the date and time of the event, learn about the schedule, communicate with each other, and provide feedback to the organizers.
Functional
Tailored to a specific function that is useful for business. Such a chatbot can sell products, teach, advertise your services, and perform other actions.
What platforms do chatbots work on?
You can create a sales chatbot in any popular messenger:
Telegram . The easiest option, as you don't need to send additional requests or wait for moderation. It is quite popular in Russia, as is the messenger itself. With your chatbot, you can send messages, warn about upcoming events, accept payments, and perform other actions with Telegram users.
Facebook Messenger . It is used by more than 1 billion people worldwide. With this messenger, you can customize product list templates, seminar registration, add a “Call” button.
Viber . This chatbot will help you share interesting news with users, subscribe them to thematic groups and find useful information.
We hope that now it will be easier for you to decide on a messenger for a chatbot. We will help you understand the nuances of the settings in the next article.
Classification of chatbots
First, you need to choose a suitable chatbot if you haven’t already. Here are 6 options that will help make your business more profitable.
Online store
Performs the function of an autonomous sales manager, advantages of using our skype database working around the clock without sick leave and vacations. For simple communication with the user, you will have to think through all the questions of buyers and program answers to them, and for sales - additionally connect the payment system and connection with a real consultant. This way you will be able to cover more target clients and increase profits.
Aggregator
This bot helps to choose services from a variety of categories. It informs users about upcoming events, concerts, exhibitions and other events.
Personal
Similar to a business card website, as it tells users about your company, offers, shows a portfolio and leaves contacts for communication. This chatbot is suitable for private consultants, coaches, individual entrepreneurs and freelancers.
Informer
A bot that answers questions on highly specialized topics. It can be used in medical, educational and other social sectors. For example, a bot has already been created that diagnoses symptoms and recommends medication.
Target
Communicates with a specific group of people participating in an event or interested in a single topic. A great option for symposiums, conferences, and other similar events. Participants receive reminders of the date and time of the event, learn about the schedule, communicate with each other, and provide feedback to the organizers.
Functional
Tailored to a specific function that is useful for business. Such a chatbot can sell products, teach, advertise your services, and perform other actions.
What platforms do chatbots work on?
You can create a sales chatbot in any popular messenger:
Telegram . The easiest option, as you don't need to send additional requests or wait for moderation. It is quite popular in Russia, as is the messenger itself. With your chatbot, you can send messages, warn about upcoming events, accept payments, and perform other actions with Telegram users.
Facebook Messenger . It is used by more than 1 billion people worldwide. With this messenger, you can customize product list templates, seminar registration, add a “Call” button.
Viber . This chatbot will help you share interesting news with users, subscribe them to thematic groups and find useful information.
We hope that now it will be easier for you to decide on a messenger for a chatbot. We will help you understand the nuances of the settings in the next article.