One of the tags that KAIBEAUTY usually collects is "product preference". For example, when a customer has viewed the product page for brushes more than twice, the label "Brush" will be attached; when a customer stays on the product page for mascara and eyeliner for a certain period of time, the corresponding product label will be attached.
When customers have product labels on them, in addition to recommending similar products when there are new products or events, the KAIBEAUTY team also has a particularly considerate approach, which is to think about " What other needs will customers have when they have this product? " Then use LINE push to deliver the product to customers.
"If we want to promote 'Makeup Remover', we will screen out customers who are interested in waterproof products such as mascara and eyeliner, and promote makeup remover information to them. When we want to promote 'Brush Kits', we will They will choose to recommend it to customers who have previously been interested in eye shadow.” The KAIBEAUTY marketing team shared their LINE promotion strategy without any secret.
E-commerce works smartly and requires efficient customer service and flexible marketing expansion functions.
KAIBEAUTY highly recommends e-commerce companies to use saudi arabia email list Omnichat: "E-commerce companies are often short of manpower. Using Omnichat to manage information in a unified manner can save labor costs. Using the official website marketing function can also make up for the weaknesses of the store platform. For example, some store platforms do not have the function of recommending products. We will use Omnichat to set it up ourselves.”
There are many e-commerce teams using the store opening platform. Sometimes the direction of functional development does not fully meet the needs of some teams. Finding auxiliary tools with good integration and powerful functions is an important decision for the development of e-commerce operations!
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Product selection based on customer needs
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