Discover new insights to help their organization. Negative customer service How can you properly help a customer when you don’t have all their information? Customers interact with companies through a myriad of departments to make purchases, give feedback or ask questions. If each department pulls up different data on a customer, that person ends up either repeating themselves or receiving different answers to the same problem. This does not reflect well on your organization’s customer service nor does it help you generate new leads.
Rocking Lead Generation Financial loss Your company will lose money if data silos go unchecked. As cayman islands phone number data departments save the same bit of data to their individual software, they misuse valuable storage space paid for by the company. By resolving data silos, your organization helps its budget, uses storage more effectively, and increases data accessibility. Data inaccuracy Data silos make it incredibly easy for separate departments to repeatedly store the same information on different software.
Departments will save data, keep what suits their needs and interpret the same information in various ways. This pileup also results in companies struggling to establish which pieces of information are the most up-to-date. If an issue arises, organizations experience a nightmare trying to cross-reference information from every department. A company must gather the right data — the current data — in order to resolve problems or move forward with a project.