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Omnichat has two mechanisms to help e-commerce companies convert hard-won website customers into LINE friends at a cost of remarketing.
1. The lower right corner of the website, displayed when entering the site
As soon as the customer enters the Space Picnic website, they can see the welcome message from the customer service in the lower right corner; above the welcome message, the customer is invited to join the Space Picnic "LINE official account" immediately. After the customer successfully joins, they can receive a small discount. As an inducement to join, it also increases customers’ shopping chances.
2. The invitation window pops up when adding to the shopping cart
If the customer has not joined LINE through the button in the lower right corner when entering the site, a window will automatically pop up to invite them again when adding the product to the mexico email list shopping cart.
Since starting to use Omnichat in November last year, Space Picnic has added 10 times the number of LINE friends every month than before.
Adding LINE official account friends through these two mechanisms not only increases the number of friends, but also completes cross-channel identity matching, allowing Space Picnic to automatically push "shopping cart outstanding reminder messages" through Omnichat.
pure reminder without discount, conversion rate exceeds 15%
Space Picnic uses Omnichat's shopping cart remarketing function to proactively push product information in the shopping cart through LINE messages to customers who have added to the shopping cart but have not checked out.