If you return more recycled packaging during
Posted: Sun Jan 19, 2025 9:39 am
Peikejia uses Omnichat's LINE marketing system to convey the brand concept of environmental protection and public welfare.
Use Omnichat’s Chatbot function to add points to Earth Day activities
In April this year, Peikejia joined hands with Omnichat to usher in the first large-scale event "World Earth Day". Through Omnichat's Chatbot automatic reply, satisfactory results were demonstrated in the customer service and marketing aspects of the "World Earth Day" event. :
In terms of customer service: the "Earth Day" main event, you will be eligible for a lottery for round-trip air tickets to Okinawa. In the past, during events, customers often encountered many problems to be solved due to large returns, which put a lot of pressure on customer service. This activity uses Chatbot to automatically respond to repetitive and cumbersome inquiries in the past, greatly reducing customer service pressure. At the same time, customers can get answers immediately, improving the overall service quality.
On the marketing side: In the past, Peikejia’s marketing france email list team often spent budget on importing external traffic, but external traffic often hit self-media and would cause breakpoints, resulting in a gap in effectiveness and superimposed costs. This "Earth Day" uses Chatbot keyword judgment to automatically direct external audiences to LINE official accounts, and then labels customers into groups, successfully reducing the breakpoint of external traffic to self-media, and effectively increasing the number of LINE friends.
Use LINE’s automated Chatbot function to improve customer service and marketing effectiveness on Earth Day
LINE's use of crowd promotion: effective grouping through labeling, effectively distinguishing the audiences of the two major platforms
In the application of LINE OMO module, Peikejia integrates the platform itself and the official account of its sustainable e-commerce brand "ReTissue" into a single management backend. The advantage is that the promotion of the two platforms can be managed uniformly through the Omnichat single backend. Execution and audience, use labeling to effectively group customers, easily manage audiences on two major platforms, and according to marketing messages on different platforms and different industries, after understanding the audience's interests through Omnichat, push them information that they are really interested in.
Use Omnichat’s Chatbot function to add points to Earth Day activities
In April this year, Peikejia joined hands with Omnichat to usher in the first large-scale event "World Earth Day". Through Omnichat's Chatbot automatic reply, satisfactory results were demonstrated in the customer service and marketing aspects of the "World Earth Day" event. :
In terms of customer service: the "Earth Day" main event, you will be eligible for a lottery for round-trip air tickets to Okinawa. In the past, during events, customers often encountered many problems to be solved due to large returns, which put a lot of pressure on customer service. This activity uses Chatbot to automatically respond to repetitive and cumbersome inquiries in the past, greatly reducing customer service pressure. At the same time, customers can get answers immediately, improving the overall service quality.
On the marketing side: In the past, Peikejia’s marketing france email list team often spent budget on importing external traffic, but external traffic often hit self-media and would cause breakpoints, resulting in a gap in effectiveness and superimposed costs. This "Earth Day" uses Chatbot keyword judgment to automatically direct external audiences to LINE official accounts, and then labels customers into groups, successfully reducing the breakpoint of external traffic to self-media, and effectively increasing the number of LINE friends.
Use LINE’s automated Chatbot function to improve customer service and marketing effectiveness on Earth Day
LINE's use of crowd promotion: effective grouping through labeling, effectively distinguishing the audiences of the two major platforms
In the application of LINE OMO module, Peikejia integrates the platform itself and the official account of its sustainable e-commerce brand "ReTissue" into a single management backend. The advantage is that the promotion of the two platforms can be managed uniformly through the Omnichat single backend. Execution and audience, use labeling to effectively group customers, easily manage audiences on two major platforms, and according to marketing messages on different platforms and different industries, after understanding the audience's interests through Omnichat, push them information that they are really interested in.