Flaws:
The data obtained from surveys may not be accurate and complete enough. Much depends on the level of comfort that the person experienced during the survey.
Subordinates rarely seek to pass information to management. This may happen for various reasons, such as confidence in the futility of such actions, fear of possible negative consequences for themselves.
Such a strategy is skype data package effective only if the internal chain of interactions is clearly structured and always available.
What to do for greater efficiency:
Adopt a policy of openness and accessibility.
Encourage employees to participate in collaborative discussions.
Pay attention to all signals, even the smallest ones.
Create opportunities for employees to connect with management through a variety of channels.
Consider ways to provide information anonymously (via surveys or internal chats) to obtain the most objective data.
Top-Down Strategy
In this case, communications are built from the company's management to the staff (from top to bottom along the hierarchical chain). For example, the manager creates a memo on the introduction of a new production process, changes in sales plans, and other issues, and then communicates its contents to the employees. The department manager should sometimes also communicate information to the staff. In addition, key issues can be discussed at a general meeting initiated by the CEO.
Top-Down Strategy
Advantages:
According to this scheme, orders and instructions from management reach subordinates as quickly as possible.
Managers are given the opportunity to easily delegate key responsibilities.
Managers have the right to make decisions independently within the scope of their authority.
The company's rules and standards are subject to adjustment depending on emerging needs.
Flaws:
When there are many levels of corporate hierarchy, communication may slow down rather than speed up.
When transmitting information along a chain, there is a risk of its distortion or partial loss, similar to the game "Telephone".
Workers who operate under strict instructions may lose their sense of self-worth in the work process.
How to increase efficiency?
Give employees freedom in the context of communication with management, without being limited by a rigid hierarchy.
Follow a pre-established communication schedule to create a work rhythm (communications should not be tied to unexpected orders from the boss).
The manager should pay attention to collecting and recording data about employees so that each request is personalized.