When you feel like you've exhausted all the ways to keep the customer engaged and keep that all-important attention, you might want to consider educational emails. In them, you can explain how to use a specific product, what it's best combined with, and what effect it can have. This helps reduce the number of support requests, and for the customer, it simplifies the process and creates a pleasant experience.
Requesting feedback from customers
You've already shown your customers how important they are to you, pakistan phone number library now it's time to show that you care about their opinions of you too. This next automation is all about your customers' feedback.
A feedback email is a chance to hear from your customers about their experience with your services and products, while also giving them a chance to speak up. You can set up the email so that the feedback request appears a certain time after the purchase.
When shopping online, customers don't have the luxury of being able to touch or test items, so reviews are more important than ever and can sometimes be the deciding factor in a purchase.
In this article, we wrote about 8 ways to collect reviews in a beauty salon.
Letters with personal recommendations
Sometimes the number of products you offer in your online store can be too large. Especially for those people who do not have much time to spend searching for suitable products in a large catalog.
Automation that will offer customers personalized recommendations based on previously viewed and purchased products can solve this problem in an instant. You will also be able to use this same automation to promote specific products that you consider necessary for promotion.