A screenshot of a Twitter thread from Sprout Social
Posted: Thu Feb 20, 2025 5:12 am
However, you need to ensure there’s a good balance between your promotional content and the educational and free value you provide to your audience, whether it’s freebies, discount codes or knowledge.
Share your business’ value visually in a Facebook or Instagram carousel, or you can create an X (formerly known as Twitter) thread that shares information like we did below.
Share blog content and create educational videos to algeria phone number data inform your audience even more. Providing free value helps to showcase how beneficial your product must be, bringing in new customers and building a relationship to help those customers stick around.
9. Build an online community
Our last tip for building customer relationships is to focus on building a community. Whether it’s through a Facebook Group, an other online community or branded hashtags, invite your audience to participate.
One great example of a highly active Slack community is Superpath, a content marketing-focused Slack group. The founder publishes posts in an #announcement channel to share valuable content, conversations in the group and a call-to-action to join the paid channels.
A screenshot of an admin post in the Superpath Slack community
You can create your own Facebook Group, start a Slack community or look into other platforms perfect for community building. This is a great way to keep people aware of and talking about your brand, even when you’re not directly selling to them.
Share your business’ value visually in a Facebook or Instagram carousel, or you can create an X (formerly known as Twitter) thread that shares information like we did below.
Share blog content and create educational videos to algeria phone number data inform your audience even more. Providing free value helps to showcase how beneficial your product must be, bringing in new customers and building a relationship to help those customers stick around.
9. Build an online community
Our last tip for building customer relationships is to focus on building a community. Whether it’s through a Facebook Group, an other online community or branded hashtags, invite your audience to participate.
One great example of a highly active Slack community is Superpath, a content marketing-focused Slack group. The founder publishes posts in an #announcement channel to share valuable content, conversations in the group and a call-to-action to join the paid channels.
A screenshot of an admin post in the Superpath Slack community
You can create your own Facebook Group, start a Slack community or look into other platforms perfect for community building. This is a great way to keep people aware of and talking about your brand, even when you’re not directly selling to them.