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By linking them, you can maximize . The capabilities of the tool and greatly expand the range of things you can achieve. . Here are some of the main systems that can be linked.Crm (customer relationship management)crm is . Translated as "Customer relationship management" in japanese. It is a tool to grasp and continuously . Manage customer information. You can manage communication history with customers, such as customer profiles, transaction . History, and interactions with customer service.For more information on crm, please see our article " .

What is crm, essential for understanding customers? How can it help with marketing? "Sfa (sales . Force automation)sfa is translated as "Sales support system" or "Sales support tool" in japanese. It . Accumulates thailand phone number list daily sales activities as digital data, and aims to visualize and streamline operations. It . Also enables speedy sharing within the department and collaboration with other departments.For more information on . Sfa, please see our article " how to integrate ma tools with sfa/crm: explaining the . Differences and roles of each, and the mechanisms for streamlining marketing and sales .

"Bi (business . Intelligence) toolsbi tools are tools that analyze large amounts of accumulated data and use it . In business by visualizing it in an easy-to-understand way. This makes it easy for anyone, . Not just experts, to analyze data. They are effective tools that marketers can use as . A basis for making decisions.Dmp (data management platform)a dmp is a platform that centrally manages . And analyzes a variety of data, both from within a company and from outside. By . Combining and analyzing data held by a company with external data, it becomes possible to .