Customer Satisfaction In This Sector Is Not Bad If We Compare It With Others, As It Reaches % Of Those Surveyed. – Retail – The Shortest Waiting Time Is In The Retail Sector With , Minutes On Average, And Customers Usually Contact To Report Errors In The Shipment Of Products. % Of Customers Claim To Be Happy With The Service In This Sector. Customers Discuss Their Experiences With Their Friends Many Customers Are Willing To Talk About Their Experiences, Good And Bad, On Social Media.
Customers Between The Ages Of 0 And 10 Are The Most number in germany Willing To Share Their Experiences. Customer Service Is More Important Than Price… Only % Of Respondents Valued Price Over Customer Service. Additionally, One In Seven Clients Uses Emotions Such As Anger Or Flirting To Get What They Want. What Is The Solution? – Optimize Resources In Contact Centers. – A General Rule, Not An Exception.
– Don't Assume That Overwhelming Customers With Offers Will Make Them Loyal. – Listen To Your Customers And Then Act Accordingly. Customers Demand Quality In Service, Price Is No Longer As Important As The Security Of Having Excellent Service Throughout The Purchasing Process, Both At The Time Of Purchase And In The Post-sale. Getting Satisfied Customers Should Be A Primary Objective In Any Company's Strategy. Customer Service Who We Are Tu-voz Offers You A Comprehensive Service In Customer Service And Telephone Marketing.