A reminder for the customer: how to communicate with contractors

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The human factor has not been cancelled: this applies to both contractors and customers. Sometimes we don’t like people and teams… simply because we don’t like them. We don’t get along, so to speak. Sometimes it’s our own fault: we were overly demanding, stood over their shoulders, took out our bad mood on the contractors. Let us give you some advice that will simplify communications and, perhaps, save your nerves.

If you like to control everything, set up a special day for communicating with contractors. For example, call or meet every week on Tuesday and discuss how the work is going. By this day, conscientious contractors will prepare the necessary reports and materials. Such a system disciplines the performers, and you will be calm: everything is going according to plan, the work is moving forward.
If the project is large-scale and long-term, develop a clear communication structure. Let's say you contacted a content agency that created and maintains your blog. The work is ongoing: authors and editors pakistan consumer email list write articles, communicate with your employees who provide them with the necessary expertise, coordinate the resulting texts with the in-house marketer and publish them. Assign responsible persons, days when contractors and your employees will communicate, deadlines for approvals and edits. Create a work chat where you will communicate. Record work processes and stages in communication services (for example, on a Trello board). In a word, discipline and order in everything!
Don't forget about human attitude. You can't forgive outright negligence and indifference, but you need to treat real problems with understanding. This is a disease (especially in our difficult times), personal problems and worse. We are all human beings, and we all have difficulties. The main thing is not to abuse them and not turn into an eternal problematic wretch.
Remember that the customer is not the king and god, and the contractor is not his humble servant. A good responsible performer does not just unquestioningly fulfill the client's wishes: he can prompt, give advice and insist on his own if the customer is wrong. You are equal partners and are moving towards one common goal: promoting and developing the business.