How to prepare the survey?
Posted: Sun Feb 02, 2025 5:43 am
To prepare an effective satisfaction survey, first of all you need to prepare a briefing that should include the following information:
A detailed description of the action.
Identifying the buyer persona .
Objectives to be achieved through the action.
Means used to conduct the survey.
Start and end date for the action.
Metrics that will be used.
The budget we will have for the entire process.
Once we have the briefing, we can proceed to its preparation, thailand phone data considering all the data contained in it.
There is no single model for creating a satisfaction survey . Its creation will also depend on the objectives that our buyer persona wants to achieve. It is important to use appropriate language and tone to obtain better results.
Questions can be open, closed or with multiple alternatives. Always thinking about the client's ease and the information we want to obtain with that question.
It is advisable to create a short and objective survey , focusing on a specific topic. This way, the probability of the client answering the survey is much higher.
Another very important aspect is segmentation . We should not send the survey to our entire database in order to obtain a greater number of results; what matters to us is quality. Therefore, we should send the survey only to the most appropriate audience.
A detailed description of the action.
Identifying the buyer persona .
Objectives to be achieved through the action.
Means used to conduct the survey.
Start and end date for the action.
Metrics that will be used.
The budget we will have for the entire process.
Once we have the briefing, we can proceed to its preparation, thailand phone data considering all the data contained in it.
There is no single model for creating a satisfaction survey . Its creation will also depend on the objectives that our buyer persona wants to achieve. It is important to use appropriate language and tone to obtain better results.
Questions can be open, closed or with multiple alternatives. Always thinking about the client's ease and the information we want to obtain with that question.
It is advisable to create a short and objective survey , focusing on a specific topic. This way, the probability of the client answering the survey is much higher.
Another very important aspect is segmentation . We should not send the survey to our entire database in order to obtain a greater number of results; what matters to us is quality. Therefore, we should send the survey only to the most appropriate audience.