Guide to creating SMS templates for collection | Moonflow

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Text messages are one of the many ways we can collect payment from our clients. However, it is not just about sending text messages for the sake of it, but rather they must be carefully planned so that they meet their objective: obtaining payment from the wallet.

SMS messages are different from messages we send via WhatsApp, email buy uk mailing list traditional mail; and it is important to take into account the length they should have, as well as their structure, aspects to be addressed and the tone of communication. Similarly, it is ideal to implement accounts receivable software to automate their sending.

4-Automate your collections management

In this post, we share some helpful tips for crafting the text message template to charge each segment of your portfolio.

What will you find in this text?

What is a collection SMS?

Features of text messages to collect payments from clients

The tone

The extension

The structure

Examples of SMS messages for each stage of collection

Preventive collection messages

Administrative collection SMS

SMS for extrajudicial debt collection

What is a collection SMS?
Collection SMS are a type of payment reminder . Therefore, their purpose is to remind the customer that they have a payment due soon or an overdue invoice, so they must regularize their situation.

Features of text messages to collect payments from clients
Knowing the characteristics of collection messages is key to making these types of communications effective. Here are three key features: