Chatbots and conversational technologies
Posted: Sat Feb 01, 2025 3:54 am
Conversational technologies have been all the rage in the past year as a contactless way for consumers to interact with businesses. According to Gartner, trend-setting conversational platforms include:
advanced natural language processing capabilities,
support for voice and text input,
using personalization for natural communication,
the ability to exchange multimedia data and documents,
ensuring dialogue management,
combining multiple chatbots,
data storage.
Why do we need chatbots?
Service 24 hours a day.
Provide instant response to customer inquiries.
Allows you to sort and solve simple tasks.
For example, using the Olive chatbot, an assistant from the Australian supermarket portugal rcs data chain Woolworths, you can order and update your mobile phone SIM card.
For example, using the Olive chatbot
Brands like Sephora use chatbots to provide assistance and product recommendations to potential customers.
31. Big Data and Deep Learning Technologies
According to the report, big data and deep learning technologies will continue to evolve in 2021. Moreover, more and more companies will use big data analysis to improve business efficiency and innovate.
advanced natural language processing capabilities,
support for voice and text input,
using personalization for natural communication,
the ability to exchange multimedia data and documents,
ensuring dialogue management,
combining multiple chatbots,
data storage.
Why do we need chatbots?
Service 24 hours a day.
Provide instant response to customer inquiries.
Allows you to sort and solve simple tasks.
For example, using the Olive chatbot, an assistant from the Australian supermarket portugal rcs data chain Woolworths, you can order and update your mobile phone SIM card.
For example, using the Olive chatbot
Brands like Sephora use chatbots to provide assistance and product recommendations to potential customers.
31. Big Data and Deep Learning Technologies
According to the report, big data and deep learning technologies will continue to evolve in 2021. Moreover, more and more companies will use big data analysis to improve business efficiency and innovate.