Can you touch the product?

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As I was saying, most of the differences between a B2C or B2B ecommerce business and a traditional one stem from the absence of a physical store.

Without a store, the customer does not have the opportunity to see what they want to buy in front of them, to see the materials used to make it, or to see what it looks like up close.

To avoid this problem, one of the biggest challenges facing e-commerce, it is essential to have high-quality product sheets and, of course, quality, professional photographs taken with consumers in mind.

Who is assisting me?
In a quality online store, product listings should be used to sell the products themselves, without intermediaries.

A salesperson will not approach the user to guide them and finish closing the sale if the user has any doubts.

For this reason, it is absolutely essential that the product sheets are optimized, as well as giving the user browsing your website the possibility of expanding the information they have about a product if they deem it necessary.

When can I buy it?
A physical store “requires” at least one person to be there in order to serve customers.

Since at certain times it will no longer be worth having a person in the store due to the low volume of customers, the store will have to close and business hours will be limited.

In contrast, a B2B or B2C ecommerce will be available 24 hours a day, 365 days a year.

No dependents!

Of course, if you really want to have 24/7 availability, you will have to make sure to eliminate the most common errors from your website so that it is in good health.

Where can I buy it?
A physical store is limited to a street, a neighborhood, or maybe even a city if it's a large business, but what is a virtual store limited to?

The possibilities are endless, just calculate the shipping costs to see how much you can cover.

What is the difference between b2c and b2b in ecommerce?
As we have seen, there are many differences between a B2C or B2B model in ecommerce and a traditional physical business , as there are also differences between a B2C and a B2B in ecommerce.

Here is a list of the most notable ones:

Sales process.

Sales team.

Sales strategy.

Promotions.

Conversion percentage.

Prices.

You've got it right, I'll develop them one by one.

Sales process
In B2B ecommerce projects, the sales process is usually much longer th dubai filipino whatsapp group an in a B2C project.

This is because after showing interest in a product or service, the conversation moves on to logistics and payment.

On the other hand, a B2C transaction usually does not work if it drags on too long.

Sales team
For the sales process to take place in a B2B ecommerce project, it is essential to have a good sales team that convinces the buyer.

In B2B the team must be committed and convinced, while in B2C this is important but not as much as in the case of business to business