4. Delivered Value
Last but not least, delivered value. What that means is, we have to give more than what people expect.
When customers get an experience that goes beyond expectations, they will feel wow and automatically want to share it with others.
Imagine, we buy a burger at a shop, but suddenly get free fries.
This delivered value may be something small, but the impact is big.
It's the same with our business, make sure we brazil phone data always deliver more than what is promised.
If we sell online courses, give extra free Q&A sessions or additional ebooks.
If we sell physical products, put a thank you note or other product samples in the packaging.
Give something unexpected, something that makes the customer feel special.
When people feel satisfied, they not only repeat purchases, but are also ready to promote it for free to their friends.
Additionally, with consistent delivered value, customers will consider our brand as one that truly cares and is not just about making a profit.
Apart from that, we can also make surprises for customers.
For example, when a customer has bought from us many times, we suddenly give them a reward without them expecting it.
This reward can be in the form of an additional discount, free gift, or free shipping on your next purchase.
When customers feel appreciated, they will become more loyal and enthusiastic about inviting others to try our products.
Remember, the small things we do can have a big impact on the customer experience, and this will help ensure that our referral marketing runs more smoothly.
We must be crazy happy and want to share it on our IG stories, right?
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