Suggest that your boss reschedule

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Listening is one of the most useful skills for work.
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Read non-verbal cues
Let's say your boss has scheduled an audience with you, and at that moment he receives a call from a higher-up. After the call, your boss's mood changes, and you notice that the tone of the conversation has changed. He is a little worried and speaks in abrupt phrases, as if he wants to defend himself.

Your first instinct may be to ignore these signals, but don't do that the meeting and hold the meeting another time. If he insists on continuing the conversation, demonstrate that you are attentive and kuwait email list emotional. Then your boss may be more open and share with you the details of the conversation that had such an impact on him.

When listening emotionally, it is necessary to study the interlocutor's expression, the tone of his conversation, and body signals. Based on this, you can draw a conclusion about his feelings. As a rule, we all involuntarily perceive such information, but it is important to monitor non-verbal signals consciously and demonstrate the correct reaction.

Judith Humphrey gives an example from her communications company, The Humphrey Group. One day during a meeting, the participants argued for a long time about one of the issues, but eventually came to a consensus. Only one of them sat silently, with his chin down and his arms crossed. One of the participants in the meeting asked him a question: “Apparently you disagree with the decision made? We need to make sure that it is common.” Thus, the disagreement of one of the participants, demonstrated by gestures, became a reason to return to the problem, discuss it again and, as a result, make an even better decision.