How to set up an online consultant for a website

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Online consultant for the site

First, let's calm down those who don't want to be intrusive under any circumstances. First, you need to turn off automatic invitations. That's all. And this is good news, since all online consultants provide for disabling, despite the fact that in most services the function is turned on automatically.

That is, site owners who have not worked through the above points and, in addition, left the default settings, have themselves achieved a negative attitude from users. So, the function can be jiangsu mobile phone numbers database disabled. This is good and in some cases justified. But this is where the good news ends. Let's move on to the disadvantages.

First of all, one of the main conversion tools disappears — an active invitation to chat. How to achieve maximum benefit and not get a negative result? First of all, you need to say goodbye once and for all to thoughts about how not to cause negativity in Petr Petrov, who visited the resource, did not place an order and will never place one, but at the same time will be the most dissatisfied with the fact that his comfort was disturbed by a small window that offered help and then disappeared. Leave it!

Your website is not only a corner of comfort for Petr Petrov, but also a trading platform. There is a salesperson in every store, but how well he can sell without being too pushy is only a question of his professional level, and not the climate, bad clients, evil management or an unpleasant chat that the head of the sales service has set up.

We strive to make the automatic invitation work effectively, and we will achieve this goal. First of all, you need to choose a default setting based on the time the user stays on the site. For example, let's take the issue after a few seconds: "How can I help you?" But what kind of help can there be if the user has not yet had time to read the title on the site?

You may wonder: why do the creators of online consultants make such a setting? Only to demonstrate the capabilities of the service! They hope that the owner of the site will see a pop-up window with an automatic invitation to set up in the test version. Very stupid. As a rule, owners do not pay much attention to the setting, and we have what we have - in particular, thousands of windows flying out from different parts of the site with offers to help.

There are also resource owners who are convinced that the more often the window is shown, the better. But we are interested in good conversion, not in ways to convince ardent supporters of their position that they are wrong. So let's get started.

Online consultant for the site