What does artificial intelligence know about collecting from defaulters?

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ChatGPT, like other AIs, is gaining increasing popularity, as they are tools that contribute to content creation and routine optimization. We are incorporating this type of tool into Global's routines and conducting some research on credit recovery, asking what would be the best flow for collecting from defaulters. Check out the information provided by artificial intelligence.

We asked ChatGPT : What is the best flow for collecting from defaulters?
The response was immediate:

The best collection flow for defaulters may vary depending on the chile phone number list of the business, the type of customer, and the company’s collection policy. However, there are some general practices that can be followed to optimize the collection process. Here is an example of an efficient collection flow:

Initial notification: As soon as a customer becomes delinquent, send a friendly initial notification, such as an email, SMS or letter reminder, informing them of the late payment and providing the details of the debt.
Reminder: If the customer does not respond to the initial notification or does not make the payment, send a more forceful reminder. This can be done through a phone call or a more assertive email, reinforcing the importance of payment and mentioning possible consequences, such as interest or service restrictions.
Negotiation: If the customer does not pay even after reminders, contact them to negotiate a settlement. This may involve renegotiating deadlines, paying the debt in installments, or offering discounts for cash payments. It is important to try to reach an agreement that is beneficial to both the company and the customer.
Escalating Collections: If negotiations are unsuccessful, it is time to escalate collections. This may include sending a formal collection letter with set deadlines for payment, or sending a collections representative to speak to the customer in person. In some cases, it may be necessary to involve a lawyer or specialized collections agency.
Legal action: If all attempts to collect the debt fail, the company may consider taking legal action to recover the debt. This may involve filing a lawsuit or referring the debt to a debt recovery service. The decision to take legal action should be carefully considered, considering the costs involved and the likelihood of success in recovering the debt.
Work with those who understand the subject
We are the largest B2B credit recovery company in Brazil and have been operating in the collections segment for almost 30 years. In this way, we have built unique and exclusive know-how for the creation of the Global Ecosystem, as we are experts when it comes to credit recovery and we know the importance of treating each type of client in a personalized way, respecting the specificities of the market and segment.

Furthermore, it is important to emphasize that, when implementing a debt collection flow , the company must always act ethically and in compliance with applicable laws and regulations. Each case of default must be treated individually, taking into account the specific circumstances of the customer and the debt.