Differences between Sales Manager and Account Manager

[suhasini523]

To understand the role of the Account Executive, it is very important to highlight the difference between this job and that of the salespeople.

The latter focus on attracting new customers: they generate business and follow up on potential customers until they convert. Once the deal is closed, the company assigns an Account Manager to the new client.

If, for example, there is a problem with the delivery of a product or czech republic whatsapp number database an advertisement does not deliver what it promises, Account Executives are the ones who work with all areas of the company to resolve the situation.

An Account Executive must be an expert in the brand's product or service.

Account Manager Growth
When you are an excellent communicator and committed to customer satisfaction, it is possible to thrive in the career of account manager. This is a role that can make a significant difference between a satisfied customer and an unhappy one who abandons the brand.

Many people advance their careers as Account Managers and continue on to the next levels: Senior Account Manager and Key Account Manager.

Senior Account Manager
If you perform well as an Account Manager, you are likely to be promoted to Senior Account Manager. In this role, you will be in charge of the entire sales team and will oversee several account managers.

Key Account Manager
Unlike the Senior Account Manager, the Key Account Manager is responsible for key accounts that generate high turnover and provide constant revenue to the company. Like the other roles, their goal is to maintain the relationship between the company and these clients in the long term.