Carefully designing each letter is an energy-consuming task. Fortunately, there are now many applications and services that allow you to do this in a couple of moments.
Grade:
3 - we spend time only on writing the essence of the letter, everything else is done automatically;
2 - we have letter templates, we regularly tidy them up;
1 - We spend as much time as necessary.
Write down and add up your scores for the five criteria:
From 12 to 15. It is probably peru phone data pleasant to communicate with your company's employees. Clients and partners receive timely and high-quality responses. You use an advanced information system, and all that remains is to optimize it. Reread the above again, perhaps an idea for innovation and novelty will appear.
From 8 to 11. You are a master who does everything well, but only by yourself and manually. Add effective programs and systems to take business correspondence to a qualitatively new level.
From 5 to 7. You have great prospects and opportunities for growth.
Download a useful document on the topic:
Checklist: How to Achieve Your Goals in Negotiations with Clients
Frequently asked questions about business correspondence rules
So, a business letter, whether it is paper, electronic or in the form of a message in a messenger, is an effective tool that allows you to quickly resolve issues that arise, build a client base, maintain relationships with customers and partners and, in general, develop your business.
What spoils a business letter?
In addition to the mistakes mentioned earlier, business correspondence is complicated by a couple more things. For example, when you insert a link into the text that takes up half a page. It can be shortened using a special service or even “embedded” into the body of the text. The second common mistake is inserting large photos or PDF files into the text. All this can be uploaded to the “cloud” and the link attached to the message.
When to ask for an answer?
Optimally - in 1-2 days. Do not call immediately after sending a message, this will only irritate you. But you should not delay the call if there is no answer either. Perhaps the letter was lost or the recipient simply forgot about it.
What book will help you improve your business correspondence?
Maxim Ilyakhov and Lyudmila Sarycheva, authors of the bestseller "Write, Cut", in their new book "New Rules of Business Correspondence" teach how to conduct ethical and effective written business communication. They talk about the principles of respect and care for the interlocutor. Only on such a foundation can you build strong business relationships in the new world.
So get the most out of this tool by learning proper written language and the rules of business