But, with so many brands also fighting for your customers’ attention, how are you supposed to be the voice they listen to?
The answer is actually a simple one: data. By using data you may well already have at your disposal, you have everything you need to create a personalised and relevant experience to give your retail marketing strategies a major boost. That way, you can send customers more of what they like and less of what they don’t like, at the times when they’re more likely to want to see it. And when you do this, they’re far more likely to engage and – most importantly – open their wallets.
Whether you’re a brick-and-mortar business or e-commerce, there are many ways you can use customer data to your advantage. From the way data is collected to how you can give customers that final nudge towards converting, below we’ll take a look at the strategies you should be aware of and how to implement them in your retail business.

Retail marketing refers to the strategies, campaigns, techniques and tactics that retail businesses use to promote themselves and their products. The overall goal is generally to increase sales, and therefore revenue, whether that be through sales in-store or online.