Unfortunately, supply chain problems can

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In the meantime, be sure you’ve selected as many attributes as are applicable to your policy in the Health & Safety section of the dashboard so that these appear on your listing. Your Google My Business description is a great place to summarize your public safety policy. Your policies can also be good topics for Google Posts. Put your policies into question form. Do you require masks, is your staff vaccinated, do you require proof of vaccination, and similar questions are ones you can publish and answer in the Q&A section of your GMB listing.


Use social media to further disseminate your policy. Get in touch with local reporters to get them writing about the positive side of businesses like yours taking as many steps as possible to keep people safer. 5. How well are you listening? argentina phone number database Decorative snowman wearing a purple hat and holding a phone. Real-world service and online reputation are inextricably linked. Near Media’s Mike Blumenthal recently published an important study of how Walmart’s online review counts went up and ratings went down in conjunction with customer disappointment over inventory shortages.

be completely beyond a local business’ control, but what is almost always achievable is communication with customers who are taking the time to complain. The Near Media report raised a big question for me: whether Walmart was responding to negative reviews related to shortages. I looked at the store nearest me for an answer. Sure enough, “shelves” was one of the top Place Topics trending for this location, but reviews like this one had received no response, weeks or months after publication: Walmart review from a local guide called Danny Seals.