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Today, customers expect instant responses. A WhatsApp chatbot is a versatile customer platform that handles queries, complaints, orders, refunds, and more. By automating responses and redirecting complex queries, businesses save time and allow their agents to focus on other tasks. WhatsApp chatbot is a virtual customer service agent that is available 24/7.





Automate Processes
Processes like refunds, product returns,owner/partner/shareholder email lists or filling out long forms are delicate moments in the customer xperience. They can generate frustration among customers and it is not always easy to deal with them as a customer service. By implementing a WhatsApp chatbot, you can automate the answers to frequently asked questions , ensuring a fast, efficient and hassle-free experience for you and your customers.

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Collect customer feedback
Customer feedback is a pivotal part of the relationship between buyers and sellers. However, collecting quality reviews can be challenging. Fortunately, automated WhatsApp templates can help. Businesses can easily send concise questions to customers, allowing them to respond quickly without the need for emails or links to external websites. This approach automatically provides answers and essential information, saving you the hassle of having to spend a lot of time reviewing what your customers are telling you.



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Lead Generation
WhatsApp chatbots make lead generation easier by making it easy to start a conversation. Businesses can provide a phone number or set up an instant chat button within their online ads. This creates personalized communication and helps convert strangers into customers. With a WhatsApp chatbot, businesses can automate contact with potential customers, nurture leads with personalized messages, and collect valuable information for their salespeople.

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