This service allows you to analyze the level of service quality and customer satisfaction in real time. This became possible thanks to the use of a neural network in the field of machine vision and speech recognition using information transmitted by the front-line employee's webcam.
The resource was created on the basis of Microsoft Cognitive Services, successfully tested and italy mobile database operates in the Russian Post offices and MFCs in the Moscow region. The technical feature of the project is that the developers did not use a monolithic architecture, but built their brainchild on microservices.
A clear example of the transformation of agribusiness, in which loT was used to create a platform that allows for significant energy and water savings. But Schneider Electric did not stop there and created a cloud-based service that combines the management of various sensors, data collection and analysis systems, and digital interfaces.