1. Collective intelligence in strategic domains
As an organization, you define strategic domains, important areas in which you want to develop or in which problems need to be solved. Ask the entire company, or a specific group, to think along. In this way, you use the collective intelligence of all those involved. It is a powerful method to bring strategic topics to the attention and make progress. It gives employees a clear signal that the company values their knowledge, skills and involvement. Collective intelligence projects are a good way to quickly involve many people in ESM and they clearly show everyone what the potential of ESM is. In a good ESM program, companies regularly carry out these projects.
Organizations and their stakeholders are made up of many groups that collaborate in one way or another. The people norway phone number list in these groups are connected by processes they participate in, organizational units they are part of, projects, areas of expertise, areas of interest, and functional roles such as marketing, sales, and finance. A good ESM program identifies groups where significant benefits can be achieved by providing ESM tools for better collaboration. Approach these groups, provide them with ESM training, and organize a workshop in which you and the group identify activities that would benefit from ESM support. The group gets started and the ESM adoption team monitors their progress and coaches participants. Collaboration in groups is important because it brings ESM and its benefits to people’s daily lives.