Not investing in staff training

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Customer journey
If your site is difficult to navigate, slow to load, or looks outdated, potential customers may switch to competitors before making a purchase.
Mistake 9: Neglecting visual content
The Power of Images
Visual content is of utmost fantuan data importance. Poor product photography or lack of video reviews can reduce trust and interest in your products.
Mistake 10: Using too much technical jargon
Clear language
Too many specialized terms can be off-putting to non-specialists. It is important to speak in a language that your target audience understands.
Mistake 11: Launching ad campaigns without testing
Measuring efficiency
Without testing different versions of your ads, you won't be able to figure out which one works better and you're wasting your budget.
Mistake 12:
Sellers' knowledge
Your staff is the face of your brand. Without investing in their training, you risk losing customers due to incompetence or carelessness.
Error 13: Ignoring the mobile app
Application as a tool
A mobile app can significantly increase loyalty and shopping convenience, but many stores still do not take advantage of this potential sales channel.