eady Commented In Other Posts, Such As In The Connected Consumer In Spain Or How Will The Consumer Be, The Importance Of The Mobile Phone In The Online World, Since Year After Year The Number Of Internet Users Who Access The Network Through Of Their Mobile Phones. But It Is A Problem When They Access A Web Page And See The Same Thing As On A Desktop Computer But In A Reduced Size, Who Is The Brave One Who Dares To Navigate That Page Through The Inches Of Their Smartphone? If Navigation On The Page Is Not Easy And Intuitive, What Will Happen Is That The Internet User Will Turn Around And Leave.
The Consumer Is In Charge: If The Page number in philippines Does Not Adapt To Their Needs, They Leave. Customer Experience We Have Also Commented In Other Posts On The Importance Of Customer Experience (Possibly The Best Customer Service Action; To What Extent Are Customer Opinions Important? (Infographic)) And To What Extent Influences The Purchasing Decision. Well, As We Mentioned, A High Percentage Of Online Purchases Are Made Through Mobile Devices, A Percentage That Increases Over Time, Since New Generations Of Consumers, Such As Millennials, Who Will Represent % Of Global Consumption , They Spend Most Of The Day Connected To Their Mobile Phones.
Therefore, Any Company, Organization, In Short, Entity That Has A Website, Must Have It Adapted To These Devices, To Have Good Usability And The User Experience To Be As Satisfactory As Possible. Google And The Importance Of User Experience Starting Tomorrow, Following Its Premise Of Offering The Best Experience To Users, Google Will Penalize Those Web Pages That Do Not Have A Design Adapted For Mobile Devices, Making Them Invisible To The Search Engine And Losing Seo Work.