While these workers may be satisfied with the advanced technologies available in the office, such as video conferencing platforms with sophisticated cameras and microphones, Schawbel encourages business leaders to think bigger.
“Are there technologies you can’t afford to have at home?” he asks, noting that augmented reality (AR) and virtual reality (VR) systems may be particularly attractive given that sophisticated hardware like VR headsets require a trip to the office.
Building a business case for these technologies france number data isn’t as daunting a task as it might seem. Many of the leading learning management system (LMS) platforms already offer integrations with AR and VR systems, making it possible to add interactive elements to the training materials you already use.
For example, H&R Block uses VR to onboard new employees in its call centers. New agents go on simulated calls with virtual avatars to practice empathy and active listening skills before putting them to work with real customers. The results speak for themselves: This training program has helped reduce customer dissatisfaction by 50%. Additionally, 70% of company employees said they prefer VR-based training over traditional methods ( content available in English to Gartner clients ).
Engaging in return-to-office initiatives depends on a plan that works for both companies and employees.
Of the 20% of employees in our survey who were required to work more days in the office than they did a year earlier, the majority (57%) reported feeling negative about it. It doesn’t have to be that way.
Ttechnologies needed for working from home
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