The adoption of CRM and self-serviced client portals are believed to boost the effectiveness and efficiency of clients’ service in NDIS or Aged Care community service providers. FlowPoint is a client portal and mobile-friendly website that integrates the Aged Care or NDIS client management system into a single self-service user-personalised experience. The portal acts as a one-stop-shop, or “gateway,” for users’ information and system needs.
FlowLogic and Flowpoint together give everything you need in one single solution. It brings together a complete front-end client portal with a dynamic Client Relationship Management (CRM) engine for providers, along with secure mobile website participants and families.
FlowLogic and Flowpoint deliver a simple, interactive iran code number and informative experience for the participants wherever and whenever they want, with real-time integration with the provider’s system for seamless service delivery and administration.
The portal combined enables the effective provision of services to participants in an engaging and meaningful way, whilst increasing productivity, ensuring compliance, and enhancing reporting with real-time data and analytics required under the NDIS framework.
FlowLogic and Flowpoint provide the ultimate flexibility for providers to quickly adapt and capitalise on new opportunities, deliver new solutions and services and prepare for the challenges of the NDIS. Paired with real-time reports on service compliance, cash flow, profitability across NDIA service items, house-based reporting, participant management and much more.
Best of all, it will reduce operational and staff workloads, and streamline processes whilst ensuring the provision of quality services. All are supported by a super responsive and friendly team always on hand to help whenever you need it.