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Setuper Expert — onboarding for complex interfaces
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Setuper Expert — onboarding for complex interfaces
Completo Editorial
Completo Editorial
July 29, 2020
Content

Cases of the Setuper onboarding service
Modern online products are becoming more and more sophisticated, they acquire more and more functions and settings. Specialists try to make the interfaces of their products intuitive and simple, but ⅔ of philippines consumer email list users do not work with the product for three months, and more than 50% "drop off" within the first three days*.

*according to calltouch

Understanding such problems in business, we decided to develop a service that would allow the user to be guided through the interface “by the hand”, telling him where to click and giving text, graphic and video tips in difficult moments, and that is how Setuper.ru was born.

This way, you can show users not only the first steps in working with the product, but also demonstrate new functions that are rarely used.