When offering a discount, be honest. Even if it is only 5%, be honest about it. When listing a product at a higher price than your competitors, explain to the visitor the reason for this difference. Focus on the benefits, such as the warranty period or free shipping.
Quick response to customer requests
Many people know that by promptly responding to a customer’s question, you increase their level of trust in the online store.
Quick response to customer requests
The buyer needs your advice egypt email list and is waiting for an answer right now, so never put it off until later, for example, after a sale. During a particularly hot period, increase the SMM team so that employees have time to promptly respond to all subscribers' questions. Pay special attention to dissatisfied users, responding to their negativity as quickly and correctly as possible.
More information about the hidden part of your activity
Supplement your content with photos and videos that tell about the life of your team, organize online broadcasts from corporate and other events.
Post only real reviews and comments
Reviews and comments are the most effective triggers of buyers' trust. Moderate them less, do not delete fair negativity. On the contrary, show how you solve problems that arise. If you have only positive laudatory reviews, this will arouse suspicion.
According to research, 60% of users first look at the store rating and customer comments and only then place an order.
Keep your promises
When promising a gift for a purchase of a certain amount, do not forget to send it. Calculate everything carefully so that you do not have deceived customers and everyone receives their gifts. If you promise delivery within 24 hours, do it! Never break this rule, even in very hot weather.